Our commitments
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![TERRAL - Constructeur de matériels viticoles français](https://www.terral.fr/wp-content/uploads/2021/05/terral-white.jpg)
The Terral quality charter
- Build a relationship of trust with our dealers and customers
- Monitor our product quality on a daily basis
- Fulfill orders and meet agreed deadlines
- Organise our business professionally and responsibly
- Ensure economic efficiency, social equity and environmental sustainability
- Provide complete and reliable information about our products
- Develop our practices to meet your needs and expectations
![Accompagnement sur-mesure](https://www.terral.fr/wp-content/uploads/2021/05/icone-accompagnement-sur-mesure.png)
Tailor-made
support
Because each of our customers is unique, we pay particular attention to their individual needs.
Our team of technicians and our design office staff are determined to satisfy your needs.
![Choix des matériaux](https://www.terral.fr/wp-content/uploads/2021/05/icone-choix-des-materiaux.png)
Choice of
materials
We insist on very high standards when it comes to the quality of the materials we use. These standards guarantee the durability and longevity of our equipment.
![Fabrication française](https://www.terral.fr/wp-content/uploads/2021/05/icone-fabrication-francaise.png)
Made in
France
Our entire range is manufactured exclusively by our team of competent and dedicated technicians at our workshops in the Hérault region.
![Maîtrise de la fabrication](https://www.terral.fr/wp-content/uploads/2021/05/icone-maitrise-de-la-fabrication.png)
Manufacturing
excellence
The versatility offered by our technicians means we can carry out all stages of production at our workshop, from the moment the steel is delivered to the assembly of the equipment.
![Respect normes / certifications](https://www.terral.fr/wp-content/uploads/2021/05/icone-respect-norme.png)
Respect for the environment
Our equipment is robust and can be repaired over time. With this approach to sustainability, we are working against rapid wear and tear, and planned obsolescence.
![Suivi / Conseils client](https://www.terral.fr/wp-content/uploads/2021/05/icone-suivi-client.png)
Follow-up / Customer
advice
Our team and our network of dealers are at your disposal for any questions regarding our equipment. Of course, these dealers play an important role in the sale of our machines, but that's not all. They also help getting you started, and provide after-sales and maintenance services.
![Accompagnement sur-mesure](https://www.terral.fr/wp-content/uploads/2021/05/icone-accompagnement-sur-mesure.png)
Tailor-made support
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![Choix des matériaux](https://www.terral.fr/wp-content/uploads/2021/05/icone-choix-des-materiaux.png)
Choice of materials
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![Fabrication française](https://www.terral.fr/wp-content/uploads/2021/05/icone-fabrication-francaise.png)
Made in France
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![Maîtrise de la fabrication](https://www.terral.fr/wp-content/uploads/2021/05/icone-maitrise-de-la-fabrication.png)
Manufacturing excellence
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![Respect normes / certifications](https://www.terral.fr/wp-content/uploads/2021/05/icone-respect-norme.png)
Compliance with standards / certifications
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![Suivi / Conseils client](https://www.terral.fr/wp-content/uploads/2021/05/icone-suivi-client.png)
Follow-up / Customer advice
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