This personal data is: any information that allows us to identify you as an individual.

We invite you to read this document in order to be aware of and understand our practices regarding the processing of your personal data.

Data controller:

Your data is collected by: TERRAL SA

6 PAE DES 3 FONTAINES

34230 LE POUGET – FRANCE

Tel: 33 (0)4 67 96 70 11

Fax: 33 (0)4 67 88 75 34

Email: accueil@terral.fr

Share capital: €60,000

RCS: 399 979 806 000 29

Intra-Community VAT No.: FR57 399 979 806

Host:

OVH – 2 rue Kellermann – 59100 Roubaix – France

http://www.ovh.com

Tel 33 (0) 9 72 10 10 07

What is meant by personal data?

We collect the following data when you register, or contact us:

Surname, first name and title

Company name

Date and place of birth

Intra-community VAT number

Personal and business postal address

Email address

Phone number

Occupation

We collect the following data when you use our site:

Information relating to the devices used (IP address, logs, identifiers, etc.)

Cookies and information relating to your online browsing behaviour (trackers, browsing data, audience measurements, geographical location, interests, preferences, time zone, etc.).

Why do we collect this personal data?

You may visit the website in a general sense, without providing any personal information about yourself. However, if you refuse, you may not be able to benefit from certain information or services that you have requested.

There are various legal grounds for us to use your data, and we will collect and use it in the following situations:

Where the use of your personal data is necessary for the fulfillment of a contract or contractual package to which you are a party or in the case of pre-contractual procedures.

Where the use of your personal data is in our legitimate interest.

To better understand and improve our products.

To manage and improve our relationships with you.

To ensure that our products are used in accordance with the law.

To protect or defend our rights and properties, or those of a third party.

To detect and prevent crime and fraud.

Where we are required to comply with a legal or regulatory obligation relating to us.

When we have your consent.

To whom are we likely to pass on this personal data?

We may share your personal data with our subsidiaries, distributors and network partners.

As a general rule, we keep your personal data within the European Union. However, some of our service providers are located in countries outside the EU, so your data may be transferred to third countries. TERRAL SA has prospectively ensured compliance with strict conditions regarding confidentiality, use and protection of data to a third country.

What is the storage period for your personal data?

Data will be stored and used for a period consistent with the legislation in force.

What are your rights in respect of this personal data?

You have the right to:

Access the personal data we hold.

Correct any erroneous personal data.

Delete your personal data.

Restrict the processing of your data.

Personal data portability.

Our security procedures stipulate that we may ask for proof of your identity before we respond to your requests.

To assert your rights, or update your data, please write to the Data Protection Officer at the following postal address: TERRAL SA 6 Pae Domaine des 3 Fontaines 34230 Le Pouget or by email accueil@terral.fr.

TERRAL SA undertakes to respond to your request for access, correction, deletion, restriction or any other additional request for information within a reasonable period of time, which may not exceed 1 month from receipt of your request.

If you consider that TERRAL SA is not fulfilling its obligations with regard to your personal data, you may submit a request to the competent authority. In France, the competent authority is the CNIL. You can send a request electronically to the following link: https://www.cnil.fr/fr/plaintes/internet.

Changes to this Privacy Policy

We reserve the right to update this privacy policy from time to time. The date of the latest version is displayed at the top of this policy. You are bound to these changes as soon as they are posted online. You should therefore check this privacy and cookie policy regularly for any possible changes.